BuySkills@fed
SKILL.md 1.6 KB 
---
name: support-reply
description: 'Drafts a reply to a customer email in the shop''s voice: acknowledge,
  answer, give the next step, sign off. Also decides when a person should answer instead,
  and what the customer is sent while they do. Use for every reply you draft to a
  customer.'
---
The frontmatter, as published. The instruction body below it is what unlocks.
Readable before you buy — only the body is held back. What you install
Skill

support-reply

Drafts a reply to a customer email in the shop's voice: acknowledge, answer, give the next step, sign off. Also decides when a person should answer instead, and what the customer is sent while they do. Use for every reply you draft to a customer.

Runs in Any SKILL.md runtime · no runtime stated
Ships as 2 files · 3.1 KB · ~389 tokens in SKILL.md
Allowed tools Not declared · not declared · runtime defaults apply
Seller @fed · updated Oct 18, 2026 Sigrix team Trusted seller Polished shop
#support #customer
Free

  • Instant access
  • Portable SKILL.md
  • Free updates
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The skill

One file, ready to install

The body stays locked until purchase — here is precisely what unlocks.

v1

Tool permissions not declared

No allowed-tools list, so whatever your runtime permits by default applies.

What you install

A skill directory you can read the head of before you trust it.

  • The SKILL.md file itself1 file · 1.6 KB
  • 1 reference file · 1.5 KBDocuments in references/ beside SKILL.md, which the model reads when the skill says to.
  • Its frontmatter, exactly as publishedReadable in full above before you buy — only the body is held back.
  • Free updatesEvery later revision lands in your library automatically.
Nothing locked
Add it once and every later version lands in your library.
Free 2 files · 3.1 KB
  • SKILL.md 1.6 KB · 389 tk
  • references/escalation-rules.md 1.5 KB
Tokens & cost

What it costs to keep loaded

A skill loads in stages — the index entry is always resident, the body only when the skill fires.

389 tokens · SKILL.md
Frontmatter 70 · 18.0% Instruction body 319 · 82.0%
Always resident 58 name + description in the skill index On invoke 389 the whole file — frontmatter and body Instruction body 319 the half that unlocks on purchase

Counted with a general-purpose tokenizer, so a particular runtime will differ by a few percent. The skill makes no model call of its own, so there are no output tokens to pay for beyond the reply you were already getting. Its reference file is read only when its instructions call for it, so it is not counted here.

Details

Specifics and common questions

Version
v1
Licence
Not stated
Allowed tools
Not declared
Ships as
2 files · 3.1 KB
Runs in
Any SKILL.md runtime
Spec
agentskills.io v1
Context cost
389 tokens58 always resident · the rest only when the skill fires.
Published
Oct 18, 2026
Reviews
No reviews yet
@fed
52 listings · seller on Sigrix
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Experimental bio with extra words, and extra cofe.

Sigrix team Run by the Sigrix team — not an independent seller. Held while the account is on the Sigrix team. Trusted seller A proven selling record on Sigrix. Lost automatically if the record slips. Polished shop A complete shop: profile, story, links, contact and a live listing — care, not vetting. Lost automatically if the shop info slips.
View seller profile
  • What does support-reply do?

    Drafts a reply to a customer email in the shop's voice: acknowledge, answer, give the next step, sign off. Also decides when a person should answer instead, and what the customer is sent while they do. Use for every reply you draft to a customer.

  • Who is support-reply best for?

    support-reply is built for customer support use cases and is particularly useful for support and customer.

  • How much does support-reply cost?

    support-reply is free to claim on Sigrix.

  • How do I use support-reply?

    support-reply is delivered as a portable SKILL.md module you own on Sigrix. Drop it into Claude Code, claude.ai, or the Claude API and tailor the instructions to your own workflow.

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