Support · FAQ

Frequently asked questions

Quick answers for buyers, creators, and teams exploring Sigrix — from browsing and refunds to publishing and payouts.

12 answers across 4 topics

General

What Sigrix is and how the marketplace works.

Sigrix is a marketplace for curated AI assistants and agents, built to help teams discover trusted tools fast.
Every listing goes through a quality check for clarity, safety, and completeness before it appears in the catalog.
You can explore the marketplace without an account, but you'll need to sign in to purchase or publish.

Buyers

Purchasing, refunds, and finding what you own.

Select a listing, review the details, and complete checkout. You'll receive access instructions immediately.
Refunds are available only if a Product does not function as described. Contact support within 24 hours of purchase and include supporting evidence. If approved, refunds are processed within 5–10 business days.
For logged-in users, your dashboard stores purchase history, access links, and any instructions from the creator. Guest purchases do not include a dashboard or stored purchase history.

Creators

Publishing, what you can sell, and getting paid.

Use the Publish flow to describe your assistant or agent, set pricing, and submit for review.
Creators can offer assistants, agents, prompts, and digital products designed to deliver clear outcomes for buyers.
Payouts are processed via Stripe after purchases clear and according to the payout schedule configured in your creator settings.

Payments & Access

How you pay and how you use what you bought.

Sigrix supports major credit cards and region-specific payment options through Stripe, our checkout provider.
Access links appear in your purchase receipt and in the dashboard with any setup steps from the creator.
Creators will list any read/write access needs up front so you can prepare before purchase.

Still have questions?

Can't find what you're looking for? Send us the details and we'll route it to the right team — every request gets a reply.