Sigrix Sigrix

Privacy policy

Privacy policy

  1. Introduction

    This Privacy Policy explains how Sigrix (“we,” “us,” or “our”) collects, uses, and protects personal information when you access or use the Sigrix marketplace (the “Marketplace”).

  2. Scope

    This Privacy Policy applies to all visitors, users, and creators who access the Marketplace or interact with our services, including through web or mobile browsers.

  3. Data We Collect

    We collect the following categories of personal information:

    • Account data (name, email address, username, and profile information)
    • Transaction data (purchase history, order details, and payment status)
    • Technical data (IP address, device identifiers, browser type, and usage analytics)
    • Communication data (support inquiries, feedback, and marketplace messages)

  4. How We Use Your Data

    We use personal data to:

    • Provide, operate, and improve the Marketplace
    • Process transactions and deliver digital products
    • Communicate with you about your account, purchases, and support requests
    • Detect, prevent, and investigate fraud or misuse

  5. Legal Bases for Processing

    We process personal data under the following legal bases:

    • Performance of a contract (to provide Marketplace services and deliver purchased products)
    • Legitimate interests (to operate, secure, and improve the Marketplace)
    • Compliance with legal obligations (tax, accounting, and regulatory requirements)
    • Consent (for optional marketing communications where required)

  6. Sharing of Information

    We share personal data only as necessary with trusted service providers (such as payment processors, hosting providers, and analytics services) and when required by law.

  7. Cookies and Tracking

    We use cookies and similar technologies to operate the Marketplace, remember your preferences, and analyze usage. You can manage cookie settings in your browser.

  8. Data Retention

    We retain personal data only for as long as necessary to fulfill the purposes described in this policy and to meet legal, accounting, or reporting obligations.

  9. Security

    We implement reasonable technical and organizational safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction.

  10. Your Rights

    Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, and to object to certain processing activities.

  11. International Transfers

    If you access the Marketplace from outside the country where our servers are located, your data may be transferred internationally, and we will take steps to ensure adequate protections are in place.

  12. Contact Us

    If you have questions about this Privacy Policy or our data practices, please contact us at privacy@sigrix.com.